Getting Our Product Manufactured in China
Having our pump manufactured in China was an interesting, and satisfying, experience.
We had established that we could not earn a profit with our product without locating a means to manufacture it for significantly much less cash compared to it was costing us at the time. My companion that does the marketing had actually met a gentleman (Jerry) who was having actually several items made in China and marketing them via U.S. and Canadian companies.
John recognized with our product and also thought it can really be a big seller if we could get it off the ground. Jerry had an affiliate, Sue, a Chinese lady that stays in Shanghai as well as deals with him doing equating as well as serving as a go in between for numerous little factories.
Our product, a tiny pump that sets up under sinks to bring hot water quickly to the component without running water down the drainpipe, would require an electric motor, a shot molded pump, a digital motherboard, and the instance. Considering that we had to have new tooling made we wanted to make some improvements and also adjustments to the pump at the same time.
Our old pump was a gear pump as well as made a great deal of sound. We sent our old pump, a small centrifugal pump just like what we wished to switch to, as well as a set of drawings of exactly what we wished to wind up with. We likewise sent out a schematic, circuit card layout, or even a completely useful sample circuit board.
After regarding 30 to 60 days, I do not keep in mind specifically, we got the very first set of prototypes. There were a host of troubles with the parts, and we sent back guidelines ways to bring the parts up to par.
For one reason or another the Chinese had actually made changes to the circuit board even though we sent them a practical working example. Part of our arrangement with the Chinese maker called for the item to be listed with ETL labs as following the UL requirements for electric motor operated pumps. I can see that a few of the spacings on the circuit board were too close together to be accepted. After a couple more changes we got the circuit board troubles straightened.
Practically the very same been true for the pump, motor, and instance. They all had first problems, yet after numerous attempts the Manufacturing and quality control
facility got it right, and also we position our first order, an example size of 250 pumps.
My companion headed off to China for the first run of 500 pumps, and it was an excellent thing he did. It took around 2 weeks, however they lastly got those initial 250 pumps set up and checked. We placed wonderful emphasis on testing. The circuit boards are functionally examined before the pump is assembled, as well as each electric motor is examined prior to being set up to the pump head. After every little thing is set up the pump is connected to water lines and also evaluated once more.
One of the issues we encountered initially was difficulty with translations and also points like being able to watch drawings as well as get data to open.
The Chinese maker is equally as concerned as we are with quality control. He desires great deals of orders and he recognizes they won't come if we have quality assurance problems with the product.
Even with all that screening, the real test starts in the field. We got about 30 percent of the pumps back from that first set. There were a variety of issues that showed up. Not nearly enough screening obviously. We needed to increase several of the injection formed parts, make some small changes to the mold and mildew tooling, and do a far better work of testing. The same thing occurred with the complying with 2 little sets of 250 pumps, and also we had lastly reached the point where were positive adequate to put in our first large order ... well to us it allowed ... of 1,000 pumps.
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